How do I unlock my PEBP account?
To unlock your E-PEBP Portal account, first click on Forgot Password on the login screen. You will then need to enter your participant ID number. You can locate your participant ID on either your HealthSCOPE Benefits medical or dental card (with no preceding or trailing zeros. For example if your participant ID is 0012345600, please enter 123456).
You will then be taken to a screen to answer your three challenge questions. If you cannot answer the challenge questions, contact Member Services at 775-684-7000 or 1-800-326-5496 for assistance.