Below, you will find contact information for all of PEBP’s plan carriers and vendors.
If you are attempting to access medical or prescription information and are on the Consumer Driven Health Plan, PEBP suggests using the E-PEBP Portal login button at the top of the screen. The single sign on feature will provide easy access to information related to claims, medical cost look up tool, HSA/HRA balances, provider look up, prescription drug pricing, and ID cards.
Third-Party Administrator for the Consumer-Driven Health Plan (CDHP), the Premier Plan (EPO), PPO Dental Plan, Health Savings Account, PPO-Health Reimbursement Arrangement, and Flexible Spending Accounts.
Group Number: NVPEB
P.O. Box 91603
Lubbock, TX 79490-1603
Customer Service 1-800-341-0504
Company Code: PEBP
PEBP Statewide PPO Network
CDHP Preferred Provider Network for participants accessing healthcare in Nevada. Administered by Hometown Health Partners for those residing in the North and Sierra Health-Care Options for those residing in the South.
Customer Service: 1-800-336-0123
Aetna Signature Administrators PPO CDHP National Preferred Provider Network Available to CDHP Participants who reside outside of Nevada or who live in Nevada but choose to seek health care outside of Nevada.
If you need assistance with locating a PPO provider outside of Nevada, please contact HealthSCOPE Benefits at 1-888-7NEVADA (1-888-763-8232).
American Health Holdings Utilization and Case Management – begins July 1, 2019
The State of Nevada Public Employees’ Benefits Program (PEBP) has contracted with American Health Holdings to provide utilization management (UM) services and large case management (CM) services.
Case Management: 1-800-641-3224
Diversified Dental Services and Principal Preferred Provider Dental Network
Diversified Dental Services PPO Dental Providers in Nevada and Principal Preferred Provider Dental Network for all other states.
P.O. Box 36100
Las Vegas, NV 89133-6100
Northern Nevada: 775-337-1180
Southern Nevada: 1-800-249-3538
Customer Service: 1-866-270-8326
P.O. Box 66566
St. Louis, MO 63166-6566
Customer Service: 1-855-889-7708
Benefits and Prescriptions: 1-800-282-2881
Accredo Specialty Pharmacy: 1-877-ACCREDO (1-877-222-7336)
If you have not received your Medical ID card, please present this Temporary ID Letter to your Express Scripts network pharmacist to accurately process your prescriptions.
2720 N. Tenaya Way
Las Vegas, NV 89128-0424
Customer Service: 702-242-7300 or 1-800-777-1840
Customer Service: 1-888-598-7545
PayFlex Customer Service: 1-888-598-7545
Claims Fax: 1-855- 321-2604
HRA Onsite Assistance Appointments: 1-844-266-1395
Standard Insurance Company
Basic Life and Long-Term Disability Insurance
920 SW Sixth Avenue
Portland, OR 97204
Customer Service: 1-888-288-1270
Corestream Voluntary Benefits
Corestream is a third-party provider for consolidated payroll deduction billing and Voluntary Benefits brokerage services. For more information, visit Corestream.com.
Contact Corestream Customer Care for product inquiries for the following voluntary products: Aflac Group Critical Illness, Aflac Group Accident Insurance, Aflac Group Hospital Indemnity, Legal Ease, VSP Vision, ID Watchdog, ID Theft Protection, and The Standard – Voluntary Life.
5405 Cypress Center Drive, Suite 100
Tampa FL 33609