Below, you will find contact information for all of PEBP’s plan carriers and vendors. If you are attempting to access medical or prescription information and are on the CDHP plan, PEBP suggests using the E-Portal button at the top of the screen. The single sign on feature will provide easy access to information related to claims, medical cost look up tool, HSA/HRA balances, provider look up, prescription drug pricing, and ID cards.



Third-Party Administrator for the Consumer-Driven Health Plan,
and PPO Dental Plan, Health Savings Account and PPO-Health Reimbursement Arrangement, and Flexible Spending Accounts.

Group Number: NVPEB

P.O. Box 91603
Lubbock, TX 79490-1603

888-7NEVADA (888-763-8232)



hometown-health sierra-health


PEBP Statewide PPO Network
CDHP Preferred Provider Network for participants accessing healthcare in Nevada. Administered by Hometown Health Partners and Sierra Health-Care Options.

Customer Service: (800) 336-0123




First Health Network

P.O. Box 91603
Lubbock, TX 79490-1603

Customer Service: (800) 226-5116

CDHP National Preferred Provider Network available to participants that reside in Nevada and are accessing services outside of Nevada.




If you need assistance with locating a PPO provider outside of Nevada, please contact HealthSCOPE Benefits at 1-888-7NEVADA (1-888-763-8232).

CDHP National Preferred Provider Network available to participants that reside outside of Nevada and are accessing services outside of Nevada.



wise network logo

6995 Union Park Center #250
Cottonwood Heights, UT 84047

Customer Service: (866) 485-5205

CDHP Provider Network for participants who reside in rural Eastern Nevada near the Utah border and require access to care in Utah.



Diversified Dental Services and Principal Preferred Provider Dental Network
Diversified Dental Services PPO Dental Providers in Nevada and Principal Preferred Provider Dental Network for all other states.

P.O. Box 36100
Las Vegas, NV 89133-6100

Northern Nevada: (775) 337-1180
Southern Nevada: (800) 249-3538

Customer Service: (866) 270-8326




Hometown Health Providers (HTH)
Consumer Driven Health Plan (CDHP) Utilization Management, Pre-certification (e.g. In-patient hospital admissions and certain outpatient procedures),and Large Case Management (e.g. Complex disease and/or high cost disease management).

Customer Service: (888) 323-1461


Consumer Driven Health Plan Pharmacy Benefit Manager

P.O. Box 66566
St. Louis, MO 63166-6566

Customer Service: (855) 889-7708

Benefits and Prescriptions: (800) 282-2881

Accredo Specialty Pharmacy: (877) ACCREDO (877-222-7336)

Price a Medication Tool available for price comparison

If you have not received your Plan Year 2017 Medical ID card, please present this Temporary ID Letter to your Express Scripts network pharmacist to accurately process your prescriptions.

Frequently Asked Questions for Copayment Assistance of Specialty Mediations.



Hometown Health HMO Plan

830 Harvard Way
Reno, NV 89502

Customer Service: (775) 982-3232 or (800) 336-0123

Hometown Rx effective January 1, 2017

Customer Service: (844) 373-0970




Health Plan of Nevada HMO

2720 N. Tenaya Way
Las Vegas, NV 89128-0424

Customer Service: (702) 242-7300 or (877) 545-7378




Towers Watson’s OneExchange
Individual Medicare Market Exchange for Retirees with Medicare Parts A and B. 

Customer Service: (888) 598-7545 

PayFlex Customer Service: (888) 598-7545

Claims Fax: (855) 321-2604




Standard Insurance Company
Basic Life and Long-Term Disability Insurance 

920 SW Sixth Avenue
Portland, OR 97204

Customer Service: (888) 288-1270


 Voluntary Products




Standard Insurance Company
Voluntary Life and Short-Term Disability Insurance 

920 SW Sixth Avenue
Portland, OR 97204

Customer Service: (888) 288-1270

Note: Standard Insurance is our current carrier for Short-Term Disability.  If you own a Short-Term Disability policy through Colonial Insurance you will need to contact Colonial for any questions related to your policy at (775) 337-0777.




Liberty Mutual offers Employees and Retirees special savings on quality Auto and Home insurance. Call your local Liberty Mutual office for a free rate quote. Benefits such as Multi-Policy Discount, Personal Property Replacement (optional coverage), 24-hour claims assistance and payroll deduction. 

Phone: (800) 637-7026  


Liberty Mutual Informational Flyer




UNUM Long Term Care

Long-Term Care Insurance is designed to cover long-term services and supports, including personal and custodial care in a variety of settings such as your home, a community organization, or other facility. For more information, quotes and enrollment processing contact:

Nikki Pecorino at (775) 813-5309 or Karla DeCrescenzo at (775) 722-5907.