Below, you will find contact information for all of PEBP’s plan carriers and vendors.

If you are attempting to access medical or prescription information and are on the Consumer Driven Health Plan, PEBP suggests using the E-PEBP Portal login button at the top of the screen. The single sign on feature will provide easy access to information related to claims, medical cost look up tool, HSA/HRA balances, provider look up, prescription drug pricing, and ID cards.

HealthSCOPE Benefits
Third-Party Administrator for the Consumer-Driven Health Plan (CDHP), the Premier Plan (EPO), PPO Dental Plan, Health Savings Account, PPO-Health Reimbursement Arrangement, and Flexible Spending Accounts.

Group Number: NVPEB

P.O. Box 91603
Lubbock, TX 79490-1603
1-888-7NEVADA (1-888-763-8232)

Healthcare Bluebook – Shop and Compare Tool
As of July 1st, Healthcare Bluebook will help you compare the quality and costs of medical services using you smart phone or computer.

Customer Service 1-800-341-0504
Company Code: PEBP


PEBP Statewide PPO Network
CDHP Preferred Provider Network for participants accessing healthcare in Nevada. Administered by Hometown Health Partners for those residing in the North and Sierra Health-Care Options for those residing in the South.

Customer Service: 1-800-336-0123

Aetna Signature Administrators PPO CDHP National Preferred Provider Network                   Available to CDHP Participants who reside outside of Nevada or who live in Nevada but choose to seek health care outside of Nevada.

If you need assistance with locating a PPO provider outside of Nevada, please contact HealthSCOPE Benefits at 1-888-7NEVADA (1-888-763-8232).



Hometown Health Utilization and Case Management
The State of Nevada Public Employees’ Benefits Program (PEBP) has contracted with Hometown Health to provide utilization management (UM) services and large case management (CM) services. 

Customer Service: 1-888-323-1461

Diversified Dental Services and Principal Preferred Provider Dental Network
Diversified Dental Services PPO Dental Providers in Nevada and Principal Preferred Provider Dental Network for all other states.

P.O. Box 36100
Las Vegas, NV 89133-6100

Northern Nevada: 775-337-1180
Southern Nevada: 1-800-249-3538

Customer Service: 1-866-270-8326

Pharmacy Benefit Manager for Consumer Driven Health Plan and Premier (EPO) Plan

P.O. Box 66566
St. Louis, MO 63166-6566

Customer Service: 1-855-889-7708
Benefits and Prescriptions: 1-800-282-2881
Accredo Specialty Pharmacy: 1-877-ACCREDO (1-877-222-7336)

Find Express Scripts Pharmacy Network Providers
Price a Medication Tool available for price comparison
Frequently Asked Questions for Copayment Assistance of Specialty Mediation

If you have not received your Medical ID card, please present this Temporary ID Letter to your Express Scripts network pharmacist to accurately process your prescriptions.

Health Plan of Nevada HMO

2720 N. Tenaya Way
Las Vegas, NV 89128-0424

Customer Service: 702-242-7300 or 1-800-777-1840

              As of March 1, 2018 Towers Watson’s OneExchange                                                                      will be changing its name to Via Benefits.

Via Benefits (formerly Towers Watson’s OneExchange)
Individual Medicare Market Exchange for Retirees with Medicare Parts A and B. 

Customer Service: 1-888-598-7545
PayFlex Customer Service: 1-888-598-7545
Claims Fax: 1-855- 321-2604
HRA Onsite Assistance Appointments: 1-844-266-1395


Standard Insurance Company
Basic Life and Long-Term Disability Insurance 

920 SW Sixth Avenue
Portland, OR 97204

Customer Service: 1-888-288-1270

 Voluntary Products


Standard Insurance Company
Voluntary Life Insurance

Short-Term Disability Insurance 

Travel Assistance

920 SW Sixth Avenue
Portland, OR 97204

Customer Service: 1-888-288-1270

Note: Standard Insurance is our current carrier for Short-Term Disability.  If you own a Short-Term Disability policy through Colonial Insurance you will need to contact Colonial for any questions related to your policy at 775-337-0777.


Liberty Mutual offers Employees and Retirees special savings on quality Auto and Home insurance. Call your local Liberty Mutual office for a free rate quote. Benefits such as Multi-Policy Discount, Personal Property Replacement (optional coverage), 24-hour claims assistance and payroll deduction. 

Phone: 1-800-637-7026  


Liberty Mutual Informational Flyer


UNUM Long Term Care

Long-Term Care Insurance is designed to cover long-term services and supports, including personal and custodial care in a variety of settings such as your home, a community organization, or other facility. For more information, quotes and enrollment processing contact:

Nikki Pecorino at 775-813-5309 or Karla DeCrescenzo at 775-722-5907.