Below, you will find contact information for all of PEBP’s plan carriers and vendors.

Please note that hold times with Via Benefits are longer than normal during annual Medicare Open Enrollment from October 15 – December 7th.

If you are attempting to access medical or prescription information and are on the Consumer Driven Health Plan, PEBP suggests using the E-PEBP Portal login button at the top of the screen. The single sign on feature will provide easy access to information related to claims, medical cost look up tool, HSA/HRA balances, provider look up, prescription drug pricing, and ID cards.

HealthSCOPE Benefits
Third-Party Administrator for the Consumer-Driven Health Plan (PPO), the Low Deductible Plan (PPO), the Premier Plan (EPO), PPO Dental Plan, Health Savings Account, PPO-Health Reimbursement Arrangement, and Flexible Spending Accounts.

Group Number: NVPEB

P.O. Box 91603
Lubbock, TX 79490-1603
1-888-7NEVADA (1-888-763-8232)

Healthcare Bluebook – Shop and Compare Tool
Healthcare Bluebook will help you compare the quality and costs of medical services using you smart phone or computer.

Customer Service 1-800-341-0504
Company Code: PEBP

2nd MD – Virtual Second Opinion
2nd MD helps connect you with board-certified, leading doctors across the country for an expert second opinion via video or phone within 3 to 5 days. The Care Team coordinates all the details, so you can focus on one thing – getting the best care possible.

Customer Service 1-866-841-2575

PEBP Statewide PPO Network
CDHP Preferred Provider Network for participants accessing healthcare in Nevada for PY2021. Administered by Hometown Health Partners for those residing in the North and Sierra Health-Care Options for those residing in the South.

Customer Service: 1-800-336-0123

Aetna Signature Administrators

Available to CDHP PPO, LD PPO, and EPO participants. Members are encouraged to confirm the ASA network status of provider(s) before receiving health care services. Find in-network providers at Aetna Signature Administrators PPO. If you need assistance with locating an in-networ provider, please contact HealthSCOPE Benefits at 1-888-7NEVADA (1-888-763-8232).

Click here to find Institutes of Excellence Transplant Hospitals.

American Health Holdings Utilization and Case Management
The State of Nevada Public Employees’ Benefits Program (PEBP) has contracted with American Health Holdings to provide utilization management (UM) services and large case management (CM) services. 

Pre-certification: 1-888-323-1461
Case Management: 1-800-641-3224

Benefitfocus Voluntary Benefit Administrator
Public Employees’ Benefits Program (PEBP) eligibility and enrollment system effective 1/1/2022. 

Questions regarding voluntary benefits available for special enrollment from 11/8/21 – 11/19/21, effective 1/1/22 please call 1-855-915-6381.

Diversified Dental Services and Principal Preferred Provider Dental Network
Diversified Dental Services PPO Dental Providers in Nevada and Principal Preferred Provider Dental Network for all other states.

P.O. Box 36100
Las Vegas, NV 89133-6100

Northern Nevada: 775-337-1180
Southern Nevada: 1-800-249-3538
Customer Service: 1-866-270-8326
Find A Dental Provider

Pharmacy Benefit Manager for Consumer Driven Health Plan (PPO) and Premier Plan (EPO)

P.O. Box 66566
St. Louis, MO 63166-6566

Customer Service: 1-855-889-7708
Benefits and Prescriptions: 1-800-282-2881
Accredo Specialty Pharmacy: 1-877-ACCREDO (1-877-222-7336)

Find Express Scripts Pharmacy Network Providers
Price a Medication Tool available for price comparison
Preventive Medications List 2021
Preventative Medication List 2022
Frequently Asked Questions for Copayment Assistance of Specialty Mediation

If you have not received your Medical ID card, please present this Temporary ID Letter to your Express Scripts network pharmacist to accurately process your prescriptions.

Health Plan of Nevada HMO

2720 N. Tenaya Way
Las Vegas, NV 89128-0424

Customer Service: 702-242-7300 or 1-800-777-1840

Via Benefits
Individual Medicare Market Exchange for Retirees with Medicare Parts A and B. 

Customer Service: 1-888-598-7545
Claims Fax: 1-855- 321-2604
HRA Onsite Assistance Appointments: 1-844-266-1395

Please note that hold times with Via Benefits are longer than normal during annual Medicare Open Enrollment from October 15th – December 7th.

Standard Insurance Company
Basic Life and Long-Term Disability Insurance 

920 SW Sixth Avenue
Portland, OR 97204
Customer Service: 1-888-288-1270


Corestream Voluntary Benefits

Corestream is a third-party provider for consolidated payroll deduction billing and Voluntary Benefits brokerage services. For more information, visit

Contact Corestream Customer Care for product inquiries for the following voluntary products: Aflac Group Critical Illness, Aflac Group Accident Insurance, Aflac Group Hospital Indemnity, Legal Ease, VSP Vision, ID Watchdog, ID Theft Protection.

5405 Cypress Center Drive, Suite 100
Tampa FL 33609
Phone: 1-855-901-1100

Standard Insurance Company

Voluntary Life Insurance
920 SW Sixth Avenue
Portland, OR 97204
Customer Service: 1-888-288-1270

Short Term Disability
Administered by Mestmaker
Customer Service: 1-661-325-5999

AGIS Network

AGIS Network provides caregiving resources, Long Term Care (LTC) insurance education, and enrollment support for employees and their family. Overviews, education and online enrollment for the Unum Voluntary LTC Insurance benefit are available at

Contact AGIS Network for assistance at 1-877-485-2318 or at

Schedule a one-on-one phone consultation.

Amplifon Hearing Health Care

Other Contracted Providers for Northern Nevada

Other Contracted Providers for Southern Nevada