News & Updates

I want to change my medical plan, how can I do that?

You may change your medical plan option during the open enrollment period (May 1 – May 31).  Changes made during open enrollment become effective July 1st. However, if you are enrolled in the EPO or HMO plan and move outside of your coverage area, you may change plans. Certain exceptions may apply for Qualified Medical Child...

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How do I change my contact information (address, email, phone number) with PEBP?

Call Member Services at (775) 684-7000 or toll free (800) 326-5496  to change any of your contact information over the telephone. You may also login to your E-PEBP portal and send a secure message to update your personal information, including your address, phone number, and email. Please make sure to notify PEBP of your address change...

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I am retired and not eligible for premium-free Medicare Part A, how do I remain on the PEBP plan?

If you are retired and nearing age 65, you will need to contact the Social Security Administration to request a premium-free Part A denial letter. You will also need to purchase Part B coverage. Submit copies of the Part A denial letter and Part B card to PEBP. If you are ineligible for premium-free Part...

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I am retired and Medicare eligible, how do I transition to the Medicare Exchange program offered by PEBP?

If you are retired and nearing age 65, you will need to contact the Social Security Administration to apply for premium-free Medicare Part A and purchase Part B coverage. Submit a copy of your Medicare card to PEBP. You then need to contact Via Benefits to enroll in a medical plan. The PEBP and Medicare Guide offers further instructions...

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I am newly married and want to be covered under my spouse’s plan, how do I decline PEBP’s coverage

Within 60 days from the date of the event, contact PEBP to request a Benefit Enrollment and Change form. You will select the “Marriage” event and decline coverage. You will need to submit a copy of your marriage certificate and proof of new employer-group healh insurance.

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How do I remove a dependent from my plan?

Within 60 days of the date of the event, login to the E-PEBP Portal. Once logged in, select “Quick Actions” then “Enroll/Make Changes,” next select your life event from the list. The system will guide you through the steps. Once you have completed the online process, you will need to submit your supporting documentation.

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How do I add a dependent to my plan?

Within 60 days of the date of the event, login to the E-PEBP Portal. Once logged in, select “Quick Actions” then “Enroll/Make Changes,” next select your life event from the list. The system will guide you through the steps. Once you have completed the online process, you will need to submit your supporting documentation. You...

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How do I remove my ex-spouse/ex-domestic partner from my medical plan?

Within 60 days from the date of the event, login to the E-PEBP Portal. Once logged in, select “Quick Actions” then “Enroll/Make Changes,” next select your life event from the list. The system will guide you through the steps. Once you have completed the online process, you will need to submit your supporting documentation. You...

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How do I add a spouse/domestic partner to my plan?

Within 60 days from the date of the event, login to the E-PEBP Portal. Once logged in, select “Quick Actions” then “Enroll/Make Changes,” next select your life event from the list. The system will guide you through the steps. Once you have completed the online process, you will need to submit your supporting documentation. You...

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How do I know what constitutes a Qualifying Life Event?

Qualifying Life Events are listed in the Enrollment and Eligibility Master Plan Document and in the Qualifying Life Events Guide.

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