We are now accepting walk-ins by appointment only on Thursdays. To schedule an appointment please call Member Services at 775-684-7000, option #2.
Please note that hold times with Via Benefits are longer than normal during annual Medicare Open Enrollment from October 15 – December 7th.
Below, you will find contact information for the Public Employees’ Benefits Program. We would be happy to help answer any questions you may have.
If you have claims, benefits or specific plan-coverage questions please contact your plan carrier.
901 South Stewart St, Suite 1001
Carson City, NV 89701
Toll Free: 1-800-326-5496
Uploading supporting documents just got easier. You may now log on to your E-PEBP Portal and send a direct secure message or upload any required supporting document directly into your account. Someone from our Member Services Unit will review and respond to you through your Portal. The message will remain visible to you so you can go back and reference it at any time.
Please note: All PEBP participant related questions will need to be sent through the participants E-PEBP Portal. Any other general questions can be emailed to PEBP Member Services at firstname.lastname@example.org. Please note that only general questions or questions by non-PEBP participants will be answered through this email.