How do I participate in the Diabetes Care Management or Obesity Care Management Programs?
For information on how to participate in the Diabetes Care Management (DCM) Program and/or the Obesity Care Management (OCM) Program, please visit our Getting to Know Your Plan page and review your...Read more
How do I change my name?
Submit a copy of your updated driver’s license or social security card through our secure document upload form on our Contact Us page under Supporting Documents. Please be sure to include the...Read more
I am a CDHP, LD, or EPO participant, how do I view and compare my prescriptions?
Login to the E-PEBP Portal Select Click here to access ‘Express Scripts’ under Quick Links on the left-hand side of the page Once on the Express Scripts website you will...Read more
I am a CDHP, LD, or EPO participant, how can I order a replacement ID card?
Login to the E-PEBP Portal Select Click here to access ‘UMR’ under Quick Links on the left-hand side of the page Once on the UMR website, click on “ID Card” under the myMenu tab on...Read more
I am a CDHP, LD, or EPO participant, how do I view my claims?
Login to the E-PEBP Portal Select Click here to access ‘UMR’ under Quick Links on the left-hand side of the page From the UMR home page, click on “Claims” tab under myMenu to view current...Read more
I want to cancel my COBRA coverage, how do I do that?
If you have elected COBRA coverage and wish to cancel, you can mail or email a letter to PEBP requesting termination of your coverage. You will need to include your...Read more
How do I terminate my PEBP retiree benefits?
A retiree can decline the retiree insurance anytime by submitting a written request to PEBP to decline all benefits including medical, dental, vision, prescription drug coverage, basic life insurance, voluntary...Read more
I want to change my medical plan, how can I do that?
You may change your medical plan option during the open enrollment period, generally May 1st through May 31st. Changes made during open enrollment become effective July 1st. However, if you...Read more
How do I change my contact information (address, email, phone number) with PEBP?
You can update your contact information including your address, phone number and email address by logging into your E-PEBP portal and submitting a question. Additionally, you may call Member Services...Read more
I am retired and not eligible for premium-free Medicare Part A, how do I remain on the PEBP plan?
If you are retired and nearing age 65, you will need to contact the Social Security Administration to request a premium-free Part A denial letter. You will also need to...Read more